And just to add some excitement, sometimes you may get a small surprise, with our mysterious gift... We won’t tell you upfront, exactly what and how you will get. We think this way will be more fun, right? This is just another example of our initiative to delight you, our valued customer!

Any minimum order amount?

No. It starts from $0. Meaning you can even order free gift from our website, if there’s promotion.

How to place an order?

Placing an order with VanLeaf.com is simple and secure.
Our online Shopping Cart is pretty standard and easy to follow. Just browse through our site and select which item you want and follow the simple STEPS in Checkout!

Should you have any query (on products or ordering etc.), you can always email us at support@vanleaf.com or call our Hotline at (65) 6100 6101 (10am-2pm Singapore time, Mon-Fri).

For your information, if you need us to deliver to a different address (example to your office or send a gift to someone else), it’s never a problem. You are able to store up to five (5) different shipping addresses in your account for convenient use.

Gift Wrapping is complimentary... with every order. Be it for someone else or just for yourself. Why not? At VanLeaf, all deliveries will be nicely packed, comes together with a personalized gift card, all at No Charge. This is just another example of our initiative to delight you, our valued customer!

For any special shipping and gift wrapping instructions, you can inform us by filling the “Add Comments About Your Order” box in the Checkout page.

Be sure that you have typed in the correct information (address etc.) in order to prevent any unnecessary delay.

Your total charges including shipping fee etc. will be automatically calculated and displayed.

How to know if my order is submitted successfully?

Once you have finished your ordering, a message will be displayed immediately on the screen to inform you that it has been submitted successfully. We will also be confirming your order via email within 24 hours.

Order Tracking?

You can check your order status any time. Click on "My Account" at the top right-hand corner, to view your “Order History”.

Can I cancel the order after submission? If yes, how?

Yes, provided delivery has not been arranged. You can email us at support@vanleaf.com or call our Hotline at (65) 6100 6101 (10am-2pm Singapore time, Mon-Fri). We’ll let you know the status.

What mode of payment do you accept?

We accept …

1. Cash On Delivery (for Singapore main island delivery ONLY)
2. Internet/ATM Bank Transfer
Bank: POSBANK (Singapore)
Account Number: 048-29868-0
You can pay via internet banking transfer at your bank’s website or make the transfer at any local ATM machine. Please use your email address as reference for us. Drop us an email at support@vanleaf.com when it is done, so that we can arrange for delivery.
3. PayPal
You can pay with VISA/MasterCard/American Express via PayPal, an eBay company.

How do I know if it is safe to use my credit card over the Internet?

The security of your credit card number and other personal information are of top concern to us. That’s why we choose PayPal as our payment processor.
PayPal will process the entire Secure Transaction over their reliable and secure site. And throughout the entire process, we do not have any access to your credit card number at all.
This is a big advantage of using PayPal service, an eBay company and leader in online payment processing.

Currency & Exchange Rate?

You can view the pricing either in US Dollar or Singapore Dollar.
Payment will be in Singapore Dollar for Cash On Delivery & Internet Bank Transfer. Credit card payment via PayPal will be in USD.
Currency conversion will be based on your Bank credit card prevailing exchange rate.

Quality Statement

VanLeaf stands behind the quality of the merchandise we sell. All products sold are genuine and in good condition.
Colors shown represent true product color as accurately as possible. However due to color reproduction on computer monitor, physical product color may vary slightly.

For traditional hand-printed batik garment, it is normal to have some minor dye print imperfections. It is this unique, batik’s natural characteristic that raised the value of batik as a piece of art work. Batik is very durable: it is more colorfast than printed fabrics because through the dyeing process the fabric absorbs the color so well that it will not easily fade.

Care/Washing instructions...

On the first wash of batik garment, you may see excess dye. Do not worry. This is perfectly normal. Best results are achieved by machine washing with garments of the same color (only for the first wash, subsequent wash not necessary).